FAQs

Frequently Asked Questions (FAQs)

1. What types of products does Dollar Mart carry?
We offer a wide range of products, including household essentials, personal care items, food and beverages, home decor, seasonal items, and more—all at affordable prices.

2. How can I place an order online?
Simply browse our website, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and confirm your order. If you need assistance, our customer service team is here to help.

3. What payment methods do you accept?
We accept major credit and debit cards, as well as other convenient payment options. For detailed payment methods, please see the checkout page.

4. How can I track my order?
Once your order has shipped, we’ll send you a confirmation email with a tracking number. Use this tracking number to monitor the status of your order through our shipping partner’s website.

5. What is your return and refund policy?
We offer a 30-day return policy for eligible items in their original condition. For more details on returns and refunds, please visit our [Refund Policy](link to the refund policy page) page or contact us.

6. Do you offer in-store pickup?
Yes! If you prefer, you can place an order online and pick it up at our store. Select “In-Store Pickup” at checkout, and we’ll notify you when your order is ready.

7. Are there any membership or loyalty programs?
Stay tuned! We’re always looking for ways to reward our loyal customers. Follow us on social media or subscribe to our newsletter for updates on promotions and special offers.

8. How can I contact customer service?
You can reach our customer service team via phone at 03087810779 or email us at martstored@gmail.com. Our team is available to assist with any questions or concerns.

9. Do you offer gift cards?
Yes, Dollar Mart gift cards are available for purchase in-store and online. They make the perfect gift for friends and family!

10. Are there any discounts or special deals?
Dollar Mart frequently offers promotions, seasonal discounts, and exclusive deals. Sign up for our newsletter and follow us on social media to stay updated on our latest offers.